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Notícias

11/05/2026

Konecta recognized at the Randstad Awards 2026 as one of the most attractive companies to work for in Spain

The company has been recognized by Randstad for its ability to attract and retain talent in a context marked by...

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Notícias

06/05/2026

Konecta improves its EcoVadis score, reaching Bronze level in 2026

Sustainability performance is becoming a key factor in how companies are evaluated by clients, partners, and stakeholders. Independent assessments help...

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Iniciativas

17/04/2026

Building safer and healthier operations: a structured approach to workplace health and safety

Delivering consistent service quality depends on stable, safe, and resilient operations. For clients and partners, this means working with teams...

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Notícias

17/04/2026

Strengthening sustainable supply chains: Konecta achieves A- in CDP Supplier Engagement Assessment

Reducing emissions across the value chain is becoming a priority for companies looking to meet regulatory requirements, manage risks, and...

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Blogs

16/04/2026

You can’t deliver a five-star customer experience with a one-star employee experience

As consumers, we’ve never had higher expectations. We want fast, frictionless empathetic service from the brands we choose – who...

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Comunicados de imprensa

14/04/2026

Konecta announces strategic alliance with Lenovo to reinvent the AI-driven Digital Workplace and challenge traditional IT outsourcing

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Histórias de clientes

07/04/2026

Unifying tier 1 and tier 2 resolution for PFU

When PFU (EMEA) needed to deliver seamless technical support for its scanner equipment across 36 EMEA countries, they faced a...

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Histórias de clientes

26/03/2026

Transforming Iberostar’s check-in experience with AI-powered room assignment

Konecta transformed Iberostar's check-in operations by deploying an AI-powered decision engine that automates room allocations, eliminating manual staff intervention and...

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Blogs

25/03/2026

Why legacy CTI is holding back your agentic AI CX strategy

If you’re responsible for customer experience, you might be finding that agentic AI hasn’t lived up to the hype. While...

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