Ekwateur and Konecta: getting closer to go further

Since 2021, Konecta has been supporting Ekwateur to manage customer relations, using its expertise across employee experience to build loyalty,...

09/01/2025

Prime Minister of Egypt witnesses Signing of MoU between ITIDA and Konecta, Global Leader in Digital and CX AI, to launch operations and establish headquarters in New Cairo with circa $100M. investment

Sem Parar and Konecta: using Whatsapp to transform telesales

A leading automatic payments provider wanted to transform its telesales approach, in order to sell more at lower cost. Konecta’s...

18/12/2024

Konecta once again recognized by Frost & Sullivan's Customer Experience management radar as a leading CX management player in Europe and Latin America

Paris 2024: Transforming the digital experience with generative AI

Konecta developed a multilingual, multichannel digital platform leveraging generative AI to deliver a unique digital experience for the Paris 2024...

Improving customer satisfaction through post-sales support

A multinational conglomerate, known globally for products ranging from engineering to consumer electronics, wanted to improve its after-sales service for...

Closing the feedback loop: a business essential for brands

When Konecta helped a telco client transform its feedback management, the benefits included reduced complaints, reduced contacts, and improved customer...

20/11/2024

Uniphore and Konecta join forces to advance AI in customer experience and digital transformation

Partnership is the first to deliver a real solution for scaling generative AI globally.  Global Strategic Alliance to deliver industry...

Konecta’s new work & skills hub in Brazil favela will boost local economy and transform lives

In partnership with PagBank and the NGO G10 Favelas, Konecta has opened a new workplace in Paraisópolis, one of the...