Konecta and Saving the Amazon: Partnering for environmental and community impact
Konecta's collaboration with Saving the Amazon, a non-profit organization focused on protecting the Amazon rainforest through community-led reforestation, reflects our...
28/05/2025
ExpoContact 2025 (May 28, 2025): AI inspiring people to connect
Don't miss the 20th anniversary of ExpoContact, the leading annual event in customer management, BPO, and contact center, for companies,...
08/04/2025
Konecta completes two strategic acquisitions in France and Italy to deliver Autonomous Lead Generation and Conversion
01/04/2025
Konecta triumphs at the Fortius 2024 Awards as the company with the most finalists and receives three awards
Agentic AI journey: your guide to a customer-centric experience
In our last blog, Ready to reimagine customer experience? Agentic AI is here, we unpacked the concept of “agentic AI”...
14/03/2025
Konecta wins "Best Telemarketing Provider 2024" at Iberdrola's Call Talent Awards
Madrid, March 14, 2025. At the fifth edition of Iberdrola's Telemarketing Awards, held during the Call Talent event, Konecta won...
Entertainment giant Netflix and Konecta team up on Spanish customer service
In 2024, Konecta partnered with Netflix to deliver premium Spanish-language customer service across Latin America and the U.S. from its...
Talks, a personal space with Ferrnando Garcia, Customer Experience Sr Director at Mercado Libre
Konecta supports all Mercado Libre units (Pago, Envíos, Mediaciones, Marketplace) with high customer experience services via chat, C2C, and email,...
14/02/2025
Konecta secures €150 million in new funding to accelerate its three-year Katalyst 2028 Plan