Elevating DIRECTV’s multi-country support with GenAI and automation
Konecta transformed DIRECTV’s multi-country contact center operations across Latin America into a unified, AI-driven powerhouse. By integrating advanced GenAI tools,...
How to turn insurance claims into competitive edge with human-centric agentic AI
With the right design and deployment, agentic AI can transform insurance claims from a cost center into a powerful customer...
08-10/04/2026
CCW for BFSI Exchange 2026
The CCW BFSI Exchange is an exclusive event in Fort Lauderdale, Florida, that brings together senior customer contact and CX...
05/03/2026
15 Years of Konecta in Peru: From a founding dream to a global benchmark in transformation
03/03/2026
Konecta strengthens presence in Salvador and announces new job openings and investments at a meeting with Bruno Reis
09-11/03/2026
Global CX Forum Mexico
Konecta will participate as an Official Sponsor in the 30th edition of the Global CX Forum, organized by the IMT...
24/02/2026
One year of Konecta in Salvador de Bahia: A story of growth and regional success
11/02/2026
Konecta breaks into the Top 20 of the Best Places to Work in the world
10/02/2026
Konecta and ASAN’AI: Empowering Madagascar’s future through AI and digital excellence