15/09/2025
Konecta showcases innovation in CX at Conarec 2025 in São Paulo
Conarec is the world’s largest CX trade show, held in São Paulo over two consecutive days of lectures, panels, and...
Partnering with Edison Energia for outstanding value and customer care
The utilities giant Edison Energia managed to substantially increase its customer base in a highly competitive market, even with Konecta’s...
Will Agentic AI kill customer service channels?
For years, excellence in customer experience (CX) has revolved around a high-performing omnichannel presence. Success is about being available, responsive...
05/09/2025
Konecta achieves Best Places To Work recognition in Albania for 2025
Supporting insurer Sura to modernize and thrive for over 25 years
Konecta and Sura’s partnership goes back decades, but there’s nothing backwards-looking about it. Konecta continuously helps the Latam insurer to...
Transforming workplace culture with responsible human-centric AI
For any forward-looking business, a responsible AI strategy isn’t just about going faster and optimizing operations. It’s a strategic opportunity...
12/08/2025
Konecta Argentina joins UNICEF's “Un Sol para los Chicos" telethon for the fourth consecutive year
Konecta supports reforestation in Madagascar
As part of our ongoing commitment to environmental sustainability, Konecta continues to invest in reforestation initiatives that contribute to the...
Environmental commitment: Konecta continues its forest protection efforts in Italy with the Casentinesi Forest National Park
Protecting forests is not just an environmental concern, it is a shared responsibility. Konecta is fully aware of this and...