Elevating DIRECTV’s multi-country support with GenAI and automation

Konecta transformed DIRECTV’s multi-country contact center operations across Latin America into a unified, AI-driven powerhouse. By integrating advanced GenAI tools,...

How to turn insurance claims into competitive edge with human-centric agentic AI

With the right design and deployment, agentic AI can transform insurance claims from a cost center into a powerful customer...

08-10/04/2026

CCW for BFSI Exchange 2026

The CCW BFSI Exchange is an exclusive event in Fort Lauderdale, Florida, that brings together senior customer contact and CX...

05/03/2026

15 Years of Konecta in Peru: From a founding dream to a global benchmark in transformation

03/03/2026

Konecta strengthens presence in Salvador and announces new job openings and investments at a meeting with Bruno Reis

09-11/03/2026

Global CX Forum Mexico

Konecta will participate as an Official Sponsor in the 30th edition of the Global CX Forum, organized by the IMT...

24/02/2026

One year of Konecta in Salvador de Bahia: A story of growth and regional success

11/02/2026

Konecta breaks into the Top 20 of the Best Places to Work in the world