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22/07/2026
How DAZN humanized digital sales and boosted retention with Konecta
Global sports streaming leader DAZN needed to humanize its digital sales and improve customer retention in Spain. By partnering with...
15/07/2026
Elevating El Palacio de Hierro’s collection recovery with Agentic AI
Mexican luxury department store El Palacio de Hierro sought to optimize early-stage debt recovery. By upgrading operations with agentic AI,...
19/05/2026
Aumentar as vendas de Legálitas com um copilot de GenAI
A Legálitas fez parceria com a Konecta para integrar um modelo comercial baseado em resultados e implementar um copilot de...
07/04/2026
Unifying tier 1 and tier 2 resolution for PFU
When PFU (EMEA) needed to deliver seamless technical support for its scanner equipment across 36 EMEA countries, they faced a...
26/03/2026
Transforming Iberostar’s check-in experience with AI-powered room assignment
Konecta transformed Iberostar's check-in operations by deploying an AI-powered decision engine that automates room allocations, eliminating manual staff intervention and...
15/01/2026
Virtual car showroom solution boosts leads, conversions and sales for Hertz
When Hertz wanted to showcase its specialized PCO (Public Carriage Office) fleet to London’s minicab drivers and chauffeurs, they faced...
15/12/2025
Optimizing Sanofi's B2B customer relationship
Konecta has been supporting Sanofi since 2017 to optimize its B2B customer relationship through a tailor-made solution that combines human...
01/12/2025
Boosting customer satisfaction and sales for UCI
Unión de Créditos Inmobiliarios (UCI) partnered with Konecta to manage complex after-sales and loan inquiries. Their joint mission was to...
03/10/2025
Customer service channels blended deliciously for Hotel Chocolat
Hotel Chocolat aims to make people and nature happy through chocolate. And that requires exceptional levels of customer service. Harnessing...
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