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Elevating DIRECTV’s multi-country support with GenAI and automation
Konecta transformed DIRECTV’s multi-country contact center operations across Latin America into a unified, AI-driven powerhouse. By integrating advanced GenAI tools,...
How to turn insurance claims into competitive edge with human-centric agentic AI
With the right design and deployment, agentic AI can transform insurance claims from a cost center into a powerful customer...
April 8-10, 2026
CCW for BFSI Exchange 2026
The CCW BFSI Exchange is an exclusive event in Fort Lauderdale, Florida, that brings together senior customer contact and CX...
March 5, 2026
15 Years of Konecta in Peru: From a founding dream to a global benchmark in transformation
March 3, 2026
Konecta strengthens presence in Salvador and announces new job openings and investments at a meeting with Bruno Reis
March 9-11, 2026
Global CX Forum Mexico
Konecta will participate as an Official Sponsor in the 30th edition of the Global CX Forum, organized by the IMT...
February 24, 2026
One year of Konecta in Salvador de Bahia: A story of growth and regional success
February 11, 2026
Konecta breaks into the Top 20 of the Best Places to Work in the world
February 10, 2026
Konecta and ASAN’AI: Empowering Madagascar’s future through AI and digital excellence
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