Konecta reveals an ambitious 3-Year plan to become a GenAI-powered company

Elevating El Palacio de Hierro’s collection recovery

Struggling with rising late payment post-pandemic, Mexican department store El Palacio de Hierro sought a modern solution beyond their traditional...

From early pilot to lasting value: 6 critical success factors for AI transformation

AI is rapidly reshaping all sectors. Long-term opportunity from AI is valued at $4.4 trillion in additional productivity growth potential...

Konecta announces its Net Zero ambition for 2040

The company sets target a decade ahead of international deadlinesNew strategy embeds sustainability across operations and value chain

Konecta in Spain cuts its carbon footprint by over 50% and strengthens its climate commitment

Konecta in Spain reduced its carbon footprint by 52.89% in 2023 compared to the previous year, consolidating its leadership in...

GenAI in Customer Service: Early Lessons

Konecta and Saving the Amazon: Partnering for environmental and community impact

Konecta's collaboration with Saving the Amazon, a non-profit organization focused on protecting the Amazon rainforest through community-led reforestation, reflects our...

ExpoContact 2025 (May 28, 2025): AI inspiring people to connect

Don't miss the 20th anniversary of ExpoContact, the leading annual event in customer management, BPO, and contact center, for companies,...

Konecta completes two strategic acquisitions in France and Italy to deliver Autonomous Lead Generation and Conversion

Accelerating the next generation of customer experience with AI Agent platformsStrengthening autonomous digital lead generation and conversion capabilities

Konecta triumphs at the Fortius 2024 Awards as the company with the most finalists and receives three awards