Konecta launches Kolibri, an agentic platform, to speed up enterprise deployment of agentic AI and end “pilot purgatory”

Four ways mystery shopping can improve your CX

Most businesses will be familiar with the idea of mystery shopping – after all, banks and other businesses have been...

September 4, 2024

Konecta earns Best Place to Work certification in Romania and in Albania for 2024

Konecta ‘s Italian Speaking Market Unit has received two Best Place To Work certifications in 2024 for its operations in...

July 29, 2024

Konecta Recognized as "Company of the Year 2024 in Latin America" by Frost & Sullivan thanks to its pioneering Customer Experience Outsourcing solutions

Konecta, a global leader in customer experience services and digital solutions, has been awarded the title of "Company of the...

July 10, 2024

Konecta awarded at the 15th edition of the Platinum Customer Experience Awards

The yearly Platinum Customer Experience Awards gala, granted by Contact Center Hub, and organized by the communication group Peldaño, is...

June 26, 2024

Konecta is proud to have set a science-based target, positioning us in the low-carbon transition.

Konecta is working on a detailed reduction plan that allows us to achieve these objectives with three basic pillars: energy...

May 20, 2024

Boosting diversity at work and building a more inclusive future

In today's globalized economy, diversity and inclusion are no longer optional for businesses. Konecta recognises this reality and positions itself...

April 30, 2024

Konecta signs an alliance with Google Cloud that will boost the group's artificial intelligence services and efficiency

April 18, 2024

Konecta's commitment to reforestation: reducing our footprint and supporting sustainability

In a world where the population is growing exponentially, and with it the consumption of natural resources, it is important...

April 10, 2024

Konecta appoints Nourdine Bihmane as new Group CEO