Digital employee
experience

Elevate your digital employee experience

Don't let digital friction hold your workforce back. Konecta transforms IT support into a predictive discipline. Through continuous feedback and automated self-healing, we proactively remove technology roadblocks, giving your team a seamless, consumer-grade digital environment designed for peak performance.

93%

more likely to stay vs. 49% with low digital experience. (McKinsey, 2025)

50%

companies with strong EX achieve up to 50% lower talents attrition than companies with low EX

41%

digital-savvy employees are 41% less likely to be absent and 17% more productive. (Oak engage, citing Gallup 2025)

Our digital employee experience services

DEX management

Real-time telemetry across devices, apps and network health, paired with proactive, self-healing remediation that resolves issues before employees notice a slowdown. Moves support from reactive ticket-handling to predictive, always-on experience monitoring.

Workplace analytics

Turns workplace data into actionable insight - combining device/app performance data with real-time micro-surveys to identify friction points and prioritize where to invest next.

Voice of Employee

Continuous listening built into the digital workplace, capturing employee sentiment at the moment of interaction rather than through annual surveys - so issues affecting productivity and satisfaction surface early.

Digital adoption

Data-driven guidance that helps employees get the most from the tools they already have, tailored to each employee persona (e.g. designer vs. sales rep), accelerating time-to-value on technology investments.

#1

Cost efficient digital workplace

#2

Optimized support

#3

Enhanced employee productivity

Optimize your IT spending by optimizing asset lifecycle management, and streamlining infrastructure management. 

Shift from reactive ticket handling to proactive, automated issue resolution that minimizes downtime and keeps support operations efficient. 

Remove everyday technology friction and empower your workforce with seamless, high-performing digital tools so they can focus on high-value work. 

Get more about our engagements

Blogs

 

Now who owns your brand’s front door? Unpacking the realities of personal consumer AI agents

With consumers increasingly using AI agents to act on their behalf, brands risk losing their direct customer relationships. Cutting through...

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Publications

 

The future of customer centricity

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Press releases

October 6, 2026

Konecta recognized as Major Contender in Everest Group’s Digital Workplace Services PEAK Matrix® Assessment 2026 - Europe

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Blogs

 

Humanity for the AI era: the growing benefits of corporate volunteering

Volunteering has long been a vibrant part of the corporate responsibility calendar. Now, with digitalization and the rise of AI,...

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News

September 21, 2026

Konecta recognized as a Leader in both Americas and EMEA in the Everest Group CXM Services PEAK Matrix® Assessment 2026

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