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Blogs

 

Now who owns your brand’s front door? Unpacking the realities of personal consumer AI agents

With consumers increasingly using AI agents to act on their behalf, brands risk losing their direct customer relationships. Cutting through...

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Publications

 

The future of customer centricity

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Events

November 7-10, 2026

Cairo ICT

Konecta participates to CairoICT, the premier annual technology and telecommunications exhibition and conference for the Middle East and Afric

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Client stories

 

Optimizing omnichannel customer service for Danone

Since 2018, Konecta has been supporting Danone, a global leader in the food and beverage industry, in managing its omnichannel...

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Events

November 1-2, 2026

AI Expo Europe

Konecta participates to AI Expo Europe, leading European Artificial Intelligence Conference & B2B Exhibition.

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Press releases

October 6, 2026

Konecta recognized as Major Contender in Everest Group’s Digital Workplace Services PEAK Matrix® Assessment 2026 - Europe

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Blogs

 

Humanity for the AI era: the growing benefits of corporate volunteering

Volunteering has long been a vibrant part of the corporate responsibility calendar. Now, with digitalization and the rise of AI,...

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Client stories

 

Boosting Ferrero's online reputation with five-star support

Ferrero, a global retail and food leader, needed to elevate consumer care across the UK and Ireland. By partnering with...

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Client stories

 

Turning a fragmented digital funnel into a growth engine for Adeslas

SegurCaixa Adeslas, Spain’s leading health insurance provider, faced fragmented sales models across digital channels. By partnering with Konecta to deploy...

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