Social Commitment and Transformative Actions
Throughout 2023, Konecta professionals demonstrated solidarity through tangible actions, contributing to various volunteering initiatives by sharing resources, knowledge, and experiences.
Konecta certifies in Cordoba in DEI Culture and Micaela Law No. 27,499
At Konecta, we celebrate an exciting milestone in our ongoing commitment to diversity, equity, and inclusion. We are pleased to...
Konecta awarded with anti-bribery certification
Konecta has obtained the Anti-Bribery Certification awarded by "Empresarios por la Integridad" in Peru, meeting the requirements of a rigorous...
Why CX is more important than ever for the mobility sector
Mobility is a multi-dimensional customer experience. Konecta has helped deliver that for a number of automotive and public transport clients.
Carving out success for a global banking provider
More than a decade ago, Konecta supported a major banking brand based in Spain with the ‘carve-out’ of one of...
Konecta and Genesys partner to help companies transform customer management operations with generative ai
Konecta, the leading Spanish multinational in the provision of CX services and technological solutions, led by José María Pacheco and...
Onboarding 3.0: transforming the customer relationship
Effective onboarding design is key to reducing churn and creating long-term value, yet brands often struggle with it. A Konecta...
Konecta accelerates the inclusion of Generative AI into its value proposition and services
We are pleased to announce a new stage in the development of our capabilities around Generative AI through the signing...
Konecta recognized again by Everest Group as a leading customer experience management player
The recognition, obtained for the fourth consecutive year, reflects Konecta's positioning and the top-of-the-range quality standards of its offerings
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Rina Porta Salvago
Head of Reputation