Konecta and CrewAI partner to transform operations with Agentic AI

Konecta and Saving the Amazon: Partnering for environmental and community impact

Konecta's collaboration with Saving the Amazon, a non-profit organization focused on protecting the Amazon rainforest through community-led reforestation, reflects our...

ExpoContact 2025 (May 28, 2025): AI inspiring people to connect

Don't miss the 20th anniversary of ExpoContact, the leading annual event in customer management, BPO, and contact center, for companies,...

Konecta completes two strategic acquisitions in France and Italy to deliver Autonomous Lead Generation and Conversion

Konecta triumphs at the Fortius 2024 Awards as the company with the most finalists and receives three awards

Agentic AI journey: your guide to a customer-centric experience

In our last blog, Ready to reimagine customer experience? Agentic AI is here, we unpacked the concept of “agentic AI”...

Konecta wins "Best Telemarketing Provider 2024" at Iberdrola's Call Talent Awards

Madrid, March 14, 2025. At the fifth edition of Iberdrola's Telemarketing Awards, held during the Call Talent event, Konecta won...

Entertainment giant Netflix and Konecta team up on Spanish customer service

In 2024, Konecta partnered with Netflix to deliver premium Spanish-language customer service across Latin America and the U.S. from its...

Talks, a personal space with Ferrnando Garcia, Customer Experience Sr Director at Mercado Libre

Konecta supports all Mercado Libre units (Pago, Envíos, Mediaciones, Marketplace) with high customer experience services via chat, C2C, and email,...

Konecta secures €150 million in new funding to accelerate its three-year Katalyst 2028 Plan