Kraken selects Konecta to join their newly launched BPO Partner Program

17/09/2025

Jean-Michel Andre joins Konecta as CIO to lead IT strategy, innovation, and digital ecosystems

16/09/2025

Konecta accelerates sustainable transformation and AI leadership, unveiling strong ESG achievements in its 2024 Sustainability report

15/09/2025

Konecta showcases innovation in CX at Conarec 2025 in São Paulo

Conarec is the world’s largest CX trade show, held in São Paulo over two consecutive days of lectures, panels, and...

Partnering with Edison Energia for outstanding value and customer care

The utilities giant Edison Energia managed to substantially increase its customer base in a highly competitive market, even with Konecta’s...

Will Agentic AI kill customer service channels?

For years, excellence in customer experience (CX) has revolved around a high-performing omnichannel presence. Success is about being available, responsive...

05/09/2025

Konecta achieves Best Places To Work recognition in Albania for 2025

Supporting insurer Sura to modernize and thrive for over 25 years

Konecta and Sura’s partnership goes back decades, but there’s nothing backwards-looking about it. Konecta continuously helps the Latam insurer to...

Transforming workplace culture with responsible human-centric AI

For any forward-looking business, a responsible AI strategy isn’t just about going faster and optimizing operations. It’s a strategic opportunity...

12/08/2025

Konecta Argentina joins UNICEF's “Un Sol para los Chicos" telethon for the fourth consecutive year