Smart Proximity
Services

Delivering excellence on-site in today’s digital world

With the rise in hybrid and remote working, on-site services are a unique opportunity to shape your employee experience. Agile access to high-quality proximity services will make people’s workday easier, better and more enjoyable – from traditional IT desks to virtual booths, enhanced with smart lockers and vending machines offering services ranging from support to training.

+75%

talent retention

25%

lower onsite IT operations costs

40%

faster onsite resolution time

15%

higher Employee Satisfaction (ESAT)

Our Smart Proximity Services

Onsite & VIP Support

Deliver premium hands-on assistance for executives and office workers. With rapid response, personalized service and expert troubleshooting, we minimize downtime and ensure seamless productivity –keeping your employees focused on what matters most.

Virtual Booths

Our virtual booth solutions create immersive, interactive digital experiences to connect your employees to our IT experts. With rich multimedia, real-time support and seamless interaction, we can solve their most complex issues through enhanced live assistance.

Smart Lockers

Secure self-service storage and device management for seamless pick-up, drop-off and returns of assets. With automated access, real-time tracking and 24/7 availability, you’ll boost efficiency, reduce IT workload, and ensure a frictionless employee experience.

Deployment & Logistics

Seamless devices rollouts, from procurement to delivery and setup. With end-to-end coordination, real-time tracking and expert handling, we minimize lead times, streamline operations and get your employees up and running faster – anywhere, anytime.

Benefits for you

#1

Enhanced employee engagement

#2

Streamlined operations

#3

Scalable service delivery

Your employees benefit from personalized support and consumer-grade experiences that make them feel valued.

Smart lockers and optimized deployment and logistics reduce waiting times and minimize operational friction, ensuring efficient use of resources.

The combination of onsite and virtual support creates a seamless experience across all your locations and enables you to manage growing demand.

Get more about our Employee Experience solutions

Initiatives

 

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