A Konecta lança o Kolibri, a plataforma de IA que transforma os pilotos em resultados reais

23/09/2024

Konecta’s waste collection initiatives in Colombia: Partnerships with Ecobot and Botellas de Amor

At Konecta, we know that waste management is not only an environmental responsibility but also an opportunity to enhance our...

Using uniqueness to improve your customer relations

In today's world, where customer experience (CX) sits at the heart of business strategy, it’s crucial to recognize and understand...

Generative AI for customer experience: how it can boost your business results

In the digital age, customer expectations are evolving at an unprecedented pace. Companies must deliver personalized and seamless experiences across...

Four ways mystery shopping can improve your CX

Most businesses will be familiar with the idea of mystery shopping – after all, banks and other businesses have been...

04/09/2024

Konecta earns Best Place to Work certification in Romania and in Albania for 2024

Konecta ‘s Italian Speaking Market Unit has received two Best Place To Work certifications in 2024 for its operations in...

29/07/2024

Konecta Recognized as "Company of the Year 2024 in Latin America" by Frost & Sullivan thanks to its pioneering Customer Experience Outsourcing solutions

Konecta, a global leader in customer experience services and digital solutions, has been awarded the title of "Company of the...

10/07/2024

Konecta awarded at the 15th edition of the Platinum Customer Experience Awards

The yearly Platinum Customer Experience Awards gala, granted by Contact Center Hub, and organized by the communication group Peldaño, is...

26/06/2024

Konecta is proud to have set a science-based target, positioning us in the low-carbon transition.

Konecta is working on a detailed reduction plan that allows us to achieve these objectives with three basic pillars: energy...

20/05/2024

Boosting diversity at work and building a more inclusive future

In today's globalized economy, diversity and inclusion are no longer optional for businesses. Konecta recognises this reality and positions itself...