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  • Device-as-a-Service

Device as
a Service

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Optimize your entire device lifecycle with gold-standard experiences, from order to disposal.

With a choice of OpEx or CapEx funding models, Device-as-a-Service is a sustainable and cost-efficient way to simplify your device lifecycle management while delivering an exceptional employee experience. Equip your people with the right device for their individual needs and workstyles, pre-configured and delivered straight to their location. And with our deep commitment to sustainability, you get a smarter, faster way to enhance the environmental impact of your IT estate.

20%

cost reduction

40%

faster deployment time

40%

lower carbon emissions

Benefits for you

#1

All-inclusive pricing

#2

Choice of device brands and models

#3

OpEx and CapEx consumption models

#4

Operating cost reductions

#5

Sustainability

Clarity and peace of mind with a single price per device or user, covering all necessary services from device provisioning to user support and workplace management.

With our independent catalog from the best supplier, you will know that every device is right for every employee, pre-configured and ready to use, available wherever needed.

We offer flexible device rental and device purchase options tailored to meet your specific needs and regulatory requirements. 

You can cut your total cost of ownership by 20% - while still giving each employee a high-performing device that empowers them to succeed. 

You’ll increase your sustainability by reducing e-waste, extending device lifecycles, and enabling responsible recycling. This ensures efficient use of resources, lowers carbon footprints, and promotes eco-friendly practices. 

Success stories

Telecoms, Media & Technology

Unifying tier 1 and tier 2 resolution for PFU

When PFU (EMEA) needed to deliver seamless technical support for its scanner equipment across 36 EMEA countries, they faced a complex logistical puzzle: how to provide high-quality, multilingual assistance without inflating costs in regions with lower call volumes. 
Together with Konecta, PFU transformed this challenge into a highly efficient, centralized support hub in Portugal that unifies tier 1 and tier 2 resolution, ensuring every customer receives fast, expert assistance.

Learn more

Automotive, Mobility & Travel

Transforming Iberostar’s check-in experience with AI-powered room assignment

Konecta transformed Iberostar's check-in operations by deploying an AI-powered decision engine that automates room allocations, eliminating manual staff intervention and reducing average guest wait times by 65%.

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Telecoms, Media & Technology

Elevating DIRECTV’s multi-country support with GenAI and automation

Konecta transformed DIRECTV’s multi-country contact center operations across Latin America into a unified, AI-driven powerhouse. By integrating advanced GenAI tools, agent copilots, and automated analytics across seven countries, Konecta ensured seamless service continuity and an elevated customer experience.

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Automotive, Mobility & Travel | Customer Experience, Sales, Lead generation

Virtual car showroom solution boosts leads, conversions and sales for Hertz

When Hertz wanted to showcase its specialized PCO (Public Carriage Office) fleet to London’s minicab drivers and chauffeurs, they faced a geographical and logistical puzzle. Together with our partner Zuant, Konecta transformed this challenge into a digital-first success story with a virtual showroom to generate new leads and higher and quicker conversion rates.

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Healthcare | Customer Experience, Strategy & transformation

Optimizing Sanofi's B2B customer relationship

Konecta has been supporting Sanofi since 2017 to optimize its B2B customer relationship through a tailor-made solution that combines human expertise and technologies.  

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Get more about our Employee Experience solutions

Press releases

April 30, 2024

Konecta signs an alliance with Google Cloud that will boost the group's artificial intelligence services and efficiency

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Press releases

April 14, 2026

Konecta announces strategic alliance with Lenovo to reinvent the AI-driven Digital Workplace and challenge traditional IT outsourcing

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Blogs

 

Transforming workplace culture with responsible human-centric AI

For any forward-looking business, a responsible AI strategy isn’t just about going faster and optimizing operations. It’s a strategic opportunity...

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Blogs

 

GenAI - Transforming the customer and employee experience

For anyone working in the field of BPO and customer experience, the development of AI-powered services has to be one...

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