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  • Device-as-a-Service

Device as
a Service

  • Contact us

Optimize your entire device lifecycle with gold-standard experiences, from order to disposal.

With a choice of OpEx or CapEx funding models, Device-as-a-Service is a sustainable and cost-efficient way to simplify your device lifecycle management while delivering an exceptional employee experience. Equip your people with the right device for their individual needs and workstyles, pre-configured and delivered straight to their location. And with our deep commitment to sustainability, you get a smarter, faster way to enhance the environmental impact of your IT estate.

20%

cost reduction

40%

faster deployment time

40%

lower carbon emissions

Benefits for you

#1

All-inclusive pricing

#2

Choice of device brands and models

#3

OpEx and CapEx consumption models

#4

Operating cost reductions

#5

Sustainability

Clarity and peace of mind with a single price per device or user, covering all necessary services from device provisioning to user support and workplace management.

With our independent catalog from the best supplier, you will know that every device is right for every employee, pre-configured and ready to use, available wherever needed.

We offer flexible device rental and device purchase options tailored to meet your specific needs and regulatory requirements. 

You can cut your total cost of ownership by 20% - while still giving each employee a high-performing device that empowers them to succeed. 

You’ll increase your sustainability by reducing e-waste, extending device lifecycles, and enabling responsible recycling. This ensures efficient use of resources, lowers carbon footprints, and promotes eco-friendly practices. 

Success stories

Financial & Insurance | Customer Experience, Sales, Sales conversion

Boosting customer satisfaction and sales for UCI

Unión de Créditos Inmobiliarios (UCI) partnered with Konecta to manage complex after-sales and loan inquiries. Their joint mission was to boost efficiency, improve customer satisfaction, and strengthen UCI’s market position.

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Retail & E-commerce

Customer service channels blended deliciously for Hotel Chocolat

Hotel Chocolat aims to make people and nature happy through chocolate. And that requires exceptional levels of customer service. Harnessing technology, Konecta has provided Hotel Chocolat with a single-operation approach covering major channels. The result? A deliciously streamlined and personalized service.

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Automotive, Mobility & Travel | Customer Experience

Customer care reinvented at Nissan through digital transformation

Konecta has provided multilingual customer care services to Nissan Europe since 2014; now we are evolving our partnership, using digital transformation to reinvent the Customer Experience Center, by covering 11 languages and 12 countries.

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Utilities | Customer Experience

Utilita gains energy boost from seamless customer support

In today’s competitive energy markets, consumers expect seamless and always-on customer service from their providers. Konecta’s commitment to operational excellence end-to-end empowers energy provider Utilita to exceed those expectations. 

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Utilities | Customer Experience

Partnering with Edison Energia for outstanding value and customer care

The utilities giant Edison Energia managed to substantially increase its customer base in a highly competitive market, even with Konecta’s support and the dedication of all its collaborators. This achievement was made possible thanks to an innovative offering and positioning, high-value services, and outstanding customer support.

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Get more about our Employee Experience solutions

Press releases

30/04/2024

Konecta signs an alliance with Google Cloud that will boost the group's artificial intelligence services and efficiency

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Blogs

 

Transforming workplace culture with responsible human-centric AI

For any forward-looking business, a responsible AI strategy isn’t just about going faster and optimizing operations. It’s a strategic opportunity...

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Blogs

 

GenAI - Transforming the customer and employee experience

For anyone working in the field of BPO and customer experience, the development of AI-powered services has to be one...

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