Konecta expands operations in Albania with new site in Scutari

The new facility covers over 1,000 square meters and has been thoughtfully designed to foster collaboration, maximize efficiency, and promote employee well-being. It will accommodate 218 Konecta employees, all committed to delivering exceptional customer experience and end-to-end BPO services to leading multinational clients across the telecommunications, banking, and retail sectors.

The launch was celebrated with a vibrant opening event attended by employees, local partners, and community representatives. The celebration showcased Konecta’s commitment not only to business excellence but also to strengthening lasting partnerships within the local community. 

This expansion reinforces Konecta’s role as a trusted partner for some of the world’s most recognized companies across diverse industries. From its new base in Scutari, the company will provide integrated outsourcing solutions, combining operational excellence, multilingual expertise, and highly personalized customer care.

With this opening, Konecta not only strengthens its presence in the region but also creates valuable employment opportunities, underlining its commitment to innovation, growth, and excellence in customer service. In 2025, Konecta was recognized as a Best Place to Work in Albania highlighting the company’s dedication to its employees and overall organizational excellence.