Global CX Forum Mexico
Konecta will participate as an Official Sponsor in the 30th edition of the Global CX Forum, organized by the IMT (Mexican Institute of Teleservices). This is one of the most influential spaces for the Customer Experience industry in the region—a meeting point where technology and people resonate to define the future of service.
Strategy and Digital Future: Keys to Transformation
In an environment accelerated by AI and hyper-automation, Konecta keeps the essential alive: the human pulse behind every interaction. Our presence in this edition brings together talent, global experience, and a deep understanding of the customer that aligns perfectly with the Resonance | Vision 2030 philosophy.
Leonardo Coca, Head of the Digital Unit LATAM at Konecta, will share his strategic vision on the pillars of current transformation. In his keynote, "Paths to Advance Digital Evolution and Be Ready for the Future," he will address the convergence of live data, predictive intelligence, and real-time experiences.
- Keynote Date: March 11
- Time: 1:00 PM
Registration and Full Agenda: https://hubs.ly/Q03ZB1_V0