Kraken selects Konecta to join their newly launched BPO Partner Program

Partnering with Edison Energia for outstanding value and customer care

The utilities giant Edison Energia managed to substantially increase its customer base in a highly competitive market, even with Konecta’s...

Will Agentic AI kill customer service channels?

For years, excellence in customer experience (CX) has revolved around a high-performing omnichannel presence. Success is about being available, responsive...

September 5, 2025

Konecta achieves Best Places To Work recognition in Albania for 2025

Supporting insurer Sura to modernize and thrive for over 25 years

Konecta and Sura’s partnership goes back decades, but there’s nothing backwards-looking about it. Konecta continuously helps the Latam insurer to...

Transforming workplace culture with responsible human-centric AI

For any forward-looking business, a responsible AI strategy isn’t just about going faster and optimizing operations. It’s a strategic opportunity...

August 12, 2025

Konecta Argentina joins UNICEF's “Un Sol para los Chicos" telethon for the fourth consecutive year

Konecta supports reforestation in Madagascar

 As part of our ongoing commitment to environmental sustainability, Konecta continues to invest in reforestation initiatives that contribute to the...

Environmental commitment: Konecta continues its forest protection efforts in Italy with the Casentinesi Forest National Park

Protecting forests is not just an environmental concern, it is a shared responsibility. Konecta is fully aware of this and...

Konecta celebrates the second anniversary of the “Businesses for People and Society” Manifesto

As a proud signatory of the Manifesto - an initiative promoted by the UN Global Compact Network Italy - Konecta...