CCW for BFSI Exchange 2026
The CCW BFSI Exchange is an exclusive event in Fort Lauderdale, Florida, that brings together senior customer contact and CX leaders to benchmark challenges and explore solutions shaping the future of the industry.
This year, our team will be there to join conversations around AI, automation, scalability and how to balance technology with the human touch in customer experience.
Konecta’s role at CCW BFSI Exchange
As attendees, we’re looking forward to exchanging perspectives with peers and discussing our own CX transformation.
With a global footprint of more than 500 clients, 109,000 employees and operations across 28 countries, we’ve seen how customer experience is evolving across industries and markets.
From strengthening digital services to building scalable and safe agentic AI solutions powered by strong data foundations, we’re excited to share how these capabilities are helping organizations not only to evolve their customer operations but also their employee experience.