Le champ 'content' est manquant ou incorrect.

Global sports streaming leader DAZN needed to humanize its digital sales and improve customer retention in Spain. By partnering with Konecta to blend advanced technology with expert human support, DAZN successfully eliminated sales barriers and dramatically boosted its subscriber retention. 

Mexican luxury department store El Palacio de Hierro sought to optimize early-stage debt recovery. By upgrading operations with agentic AI, Konecta transformed their digital collections, matching the output of their agents while maximizing recovered funds and maintaining El Palacio de Hierro's recognized customer experience. 

Legálitas partnered with Konecta to integrate an outcome-based commercial model and deploy a GenAI copilot.

When PFU (EMEA) needed to deliver seamless technical support for its scanner equipment across 36 EMEA countries, they faced a complex logistical puzzle: how to provide high-quality, multilingual assistance without inflating costs in regions with lower call volumes. 
Together with Konecta, PFU transformed this challenge into a highly efficient, centralized support hub in Portugal that unifies tier 1 and tier 2 resolution, ensuring every customer receives fast, expert assistance.

Konecta transformed Iberostar's check-in operations by deploying an AI-powered decision engine that automates room allocations, eliminating manual staff intervention and reducing average guest wait times by 65%.