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14 March 2025

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Konecta wins "Best Telemarketing Provider 2024" at Iberdrola's Call Talent Awards

Madrid, March 14, 2025. At the fifth edition of Iberdrola's Telemarketing Awards, held during the Call Talent event, Konecta won the "Best Telemarketing Provider 2024" award, alongside accolades in six additional categories.


The awards ceremony, held at Iberdrola's Innovation and Training Campus in San Agustín de Guadalix (Madrid), aims to recognize telemarketing providers who worked with the company throughout 2024. Presented by David Antón and Óscar Pascual, from Iberdrola's Telemarketing team, together with Maitante Anguiano, Iberdrola Spain’s Customer Service Manager. Anguiano started the gala by welcoming Manuel Solé, Iberdrola's Sales Manager, who highlighted the challenging nature of telemarketing services and thanked providers for their daily dedication to overcoming these difficulties. "We love it because it's hard," Solé remarked, emphasizing Iberdrola's commitment to excellence in the field.

In addition to receiving the main award, Konecta was also recognized in several categories:

  • Best Sales Target Achievement (Silver),
  • Highest Sales Volume (Gold),
  • Best Sales per Hour Rate (Bronze),
  • Best Database Utilization (Gold),
  • Most Hours Worked (Silver),
  • Best Platform – Konecta Granada (Gold).


During the ceremony, Enrique García Gullón, CEO of Konecta Iberia, received the awards and underscored their significance to the company. He expressed gratitude for the commitment and effort of the talented individuals working across Konecta's platforms: "None of these achievements would be possible without them."


The gala concluded with an inspiring address by Teresa Fernández Perales, Spanish Paralympic swimmer, writer, and winner of the Princess of Asturias Award for Sports. Accompanied by Óscar Pascual and David Antón, Teresa shared life lessons on personal growth, by facing challenges with resilience and determination; motivation, through strategies for maintaining a positive attitude and achieving goals; and leadership, with teachings on how to lead by example and inspire others.


Following Teresa's address and Maitante Anguiano’s closing remarks, attendees enjoyed a networking session. The gathering, complemented by a festive cocktail reception, celebrated the awardees' accomplishments and provided an opportunity to share experiences, strengthen relationships, and reflect on the gala's core values.


About Konecta

Konecta is a leading innovative global service provider in customer management business process outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of approximately €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.

Media contacts

Rina Porta Salvago
Head of Reputation

rina.porta@konecta-group.com