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Blogs

 

Are you ready to win with Black Friday?

5 critical success factors for retail and e-commerce businesses to optimize peak volumes and seasonal high demand

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Client stories

 

Elevating El Palacio de Hierro’s collection recovery

Struggling with rising late payment post-pandemic, Mexican department store El Palacio de Hierro sought a modern solution beyond their traditional...

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Blogs

 

From early pilot to lasting value: 6 critical success factors for AI transformation

AI is rapidly reshaping all sectors. Long-term opportunity from AI is valued at $4.4 trillion in additional productivity growth potential...

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Press releases

05/05/2025

Konecta announces its Net Zero ambition for 2040

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News
Niña caminando en un campo verde

24/04/2025

Konecta in Spain cuts its carbon footprint by over 50% and strengthens its climate commitment

Konecta in Spain reduced its carbon footprint by 52.89% in 2023 compared to the previous year, consolidating its leadership in...

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Publications

 

GenAI in Customer Service: Early Lessons

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Initiatives

 

Konecta and Saving the Amazon: Partnering for environmental and community impact

Konecta's collaboration with Saving the Amazon, a non-profit organization focused on protecting the Amazon rainforest through community-led reforestation, reflects our...

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Events

28/05/2025

ExpoContact 2025 (May 28, 2025): AI inspiring people to connect

Don't miss the 20th anniversary of ExpoContact, the leading annual event in customer management, BPO, and contact center, for companies,...

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Press releases

08/04/2025

Konecta completes two strategic acquisitions in France and Italy to deliver Autonomous Lead Generation and Conversion

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