Konecta joins the EU AI Pact to shape the future of trustworthy AI

Konecta has formally adhered to the European Union’s Pact for Artificial Intelligence, reinforcing its dedication to the development of a secure and transparent digital ecosystem. By joining this landmark initiative, the company integrates into a collaborative framework promoted by the European Commission alongside other global industry leaders to advance the best practices and procedures defined by the EU’s regulatory vision. This commitment supports Konecta’s technological evolution and remains fully aligned with the community's emerging standards for innovation and ethical governance.

The AI Pact is a strategic initiative designed to foster the early adoption of the EU AI Act’s core pillars. By participating, Konecta commits to a robust AI governance strategy, the rigorous identification and mapping of high-risk systems, and the promotion of AI literacy across its global operations.

The decision to join the Pact comes at a pivotal moment as Konecta accelerates the development of its Agentic AI solutions. Given the move toward advanced autonomous systems, the company is prioritizing a framework where every agent is built upon a foundation of human oversight, transparency, and safety. This proactive participation with the European Union helps ensure that Konecta’s AI roadmap remains at the forefront of regulatory excellence and technical reliability.

For Konecta’s 500+ global clients, particularly those in highly regulated sectors such as banking, insurance, and utilities, this milestone provides an essential external trust signal. It reinforces Konecta’s position as a provider of reliable, ethical technology .

• Adopting governance strategies: Implementing internal frameworks to foster the uptake of AI while ensuring future compliance.
• High-Risk system mapping: Proactively identifying and managing AI systems that fall under high-risk categories to mitigate potential impacts.
• Responsible innovation: Upholding voluntary pledges regarding transparency and human-centric design for next-generation automated assistants.

By signing the AI Pact, Konecta confirms its role as an active contributor to the responsible adoption and development of AI in Europe, ensuring that its innovative hybridization of human talent and AI agents continues to set the standard for the global CX industry.