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Ready to reimagine CX? Agentic AI is here.

Would you like a new way to delight your customers with ever better, more personalized experiences at scale? With a...

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News

Konecta and upsource by solutions (STC Group) forge strategic partnership to revolutionize Customer Experience with GenAI-Powered Solutions in Saudi Arabia and the Gulf Region

Alliance will combine local expertise and global innovation to deliver advanced GenAI-driven customer experience solutions through a hybrid onshore-offshore model. 

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Konecta reveals an ambitious 3-Year plan to become a GenAI-powered company

Katalyst 2028: pioneering the future of customer experienceCreation of dedicated digital business unit: Konecta DigitalStrategic expansion into Middle East and...

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Success Story

Ekwateur and Konecta: getting closer to go further

Since 2021, Konecta has been supporting Ekwateur to manage customer relations, using its expertise across employee experience to build loyalty,...

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Prime Minister of Egypt witnesses Signing of MoU between ITIDA and Konecta, Global Leader in Digital and CX AI, to Launch Operations and Establish Headquarters in New Cairo with circa $100 Millions Investment

Establishment of "Konecta Egypt" to serve markets in the Middle East, Africa, Europe, and the Americas from Egypt.Establishment of Generative...

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Success Story

Sem Parar and Konecta: using Whatsapp to transform telesales

A leading automatic payments provider wanted to transform its telesales approach, in order to sell more at lower cost. Konecta’s...

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Konecta once again recognized by Frost & Sullivan's customer experience management radar as a leading CX management player in Europe and Latin America

We are delighted that Konecta has reaffirmed its position as a top provider of customer experience management in Frost &...

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Success Story

Paris 2024: Transforming the digital experience with generative AI

Konecta developed a multilingual, multichannel digital platform leveraging generative AI to deliver a unique digital experience for the Paris 2024...

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Success Story

Improving customer satisfaction through post-sales support

A multinational conglomerate, known globally for products ranging from engineering to consumer electronics, wanted to improve its after-sales service for...

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Rina Porta Salvago
Head of Reputation

rina.porta@konecta-group.com