A Konecta lança o Kolibri, a plataforma de IA que transforma os pilotos em resultados reais

How DAZN humanized digital sales and boosted retention with Konecta

Global sports streaming leader DAZN needed to humanize its digital sales and improve customer retention in Spain. By partnering with...

Elevating El Palacio de Hierro’s collection recovery with Agentic AI

Mexican luxury department store El Palacio de Hierro sought to optimize early-stage debt recovery. By upgrading operations with agentic AI,...

Building a digital employee experience for long-term ROI

Across industries, a familiar pattern is emerging: organizations are fundamentally restructuring, reducing headcount, and accelerating AI adoption in a relentless...

15/07/2026

Webinar: Tech and marketing finally get on the same page about agentic AI

Why scaling Agentic AI and CX is your next growth engine

According to BCG’s The Widening AI Value Gap global analysis, despite massive investments, fully 60% of companies report generating little-to-no material...

23/06/2026

Konecta and Kia Spain recognized for best automotive customer experience at the Platinum Customer Experience Awards

This award recognizes the customer service transformation project developed by Konecta for Kia Spain, based on an omnichannel model and...

16/06/2026

A Konecta obtém a certificação global ISO 42001

Madrid, 18 de junho de 2026 - Konecta, líder global em experiência de cliente (CX) e serviços digitais, anunciou hoje...

16/06/2026

A Konecta lança o Kolibri, a plataforma de IA que transforma os pilotos em resultados reais

O Kolibri baseia-se nos mais de 25 anos de experiência da Konecta na CX e em mais de um milhão...