Konecta reconhecida como Empresa do Ano de 2025 pela Frost & Sullivan

Entertainment giant Netflix and Konecta team up on Spanish customer service

In 2024, Konecta partnered with Netflix to deliver premium Spanish-language customer service across Latin America and the U.S. from its...

Talks, a personal space with Ferrnando Garcia, Customer Experience Sr Director at Mercado Libre

Konecta supports all Mercado Libre units (Pago, Envíos, Mediaciones, Marketplace) with high customer experience services via chat, C2C, and email,...

14/02/2025

Konecta secures €150 million in new funding to accelerate its three-year Katalyst 2028 Plan

11/02/2025

Konecta and upsource by solutions (STC Group) forge strategic partnership to revolutionize Customer Experience with GenAI-Powered Solutions in Saudi Arabia and the Gulf Region

Ready to reimagine CX? Agentic AI is here

Would you like a new way to delight your customers with ever better, more personalized experiences at scale? With a...

21/01/2025

Konecta reveals an ambitious 3-Year plan to become a GenAI-powered company

Ekwateur and Konecta: getting closer to go further

Since 2021, Konecta has been supporting Ekwateur to manage customer relations, using its expertise across employee experience to build loyalty,...

09/01/2025

Prime Minister of Egypt witnesses Signing of MoU between ITIDA and Konecta, Global Leader in Digital and CX AI, to launch operations and establish headquarters in New Cairo with circa $100M. investment

Sem Parar and Konecta: using Whatsapp to transform telesales

A leading automatic payments provider wanted to transform its telesales approach, in order to sell more at lower cost. Konecta’s...