Customer care reinvented at Nissan through digital transformation

Konecta has provided multilingual customer care services to Nissan Europe since 2014; now we are evolving our partnership, using digital transformation...

29/09/2025

Supporting families in critical moments: Konecta volunteers join Ronald McDonald House’s wellbeing unit

Konecta in Argentina continues to make a meaningful social impact by supporting Ronald McDonald House’s Wellbeing Unit, a program dedicated...

Utilita gains energy boost from seamless customer support

In today’s competitive energy markets, consumers expect seamless and always-on customer service from their providers. Konecta’s commitment to operational excellence...

11/11/2025

ADMEZ 2025 Prague

On November 11, the Konecta team will be part of the 25th annual ADMEZ conference,  at the Clarion Congress Hotel...

17/09/2025

Jean-Michel Andre joins Konecta as CIO to lead IT strategy, innovation, and digital ecosystems

16/09/2025

Konecta accelerates sustainable transformation and AI leadership, unveiling strong ESG achievements in its 2024 Sustainability report

15/09/2025

Konecta showcases innovation in CX at Conarec 2025 in São Paulo

Conarec is the world’s largest CX trade show, held in São Paulo over two consecutive days of lectures, panels, and...

Partnering with Edison Energia for outstanding value and customer care

The utilities giant Edison Energia managed to substantially increase its customer base in a highly competitive market, even with Konecta’s...

Will Agentic AI kill customer service channels?

For years, excellence in customer experience (CX) has revolved around a high-performing omnichannel presence. Success is about being available, responsive...