Greening the contact center: the faster route to real carbon reduction, not just offsetting

For any business serious about sustainability, the contact center shouldn’t be a blind spot, but a strategic opportunity. Here’s how...

13/05/2026

Konecta and NiCE partner to scale AI-first customer experience through agentic automation

Global Platinum partnership accelerates time-to-value with industry-ready agentic AI and operational scale.

12/05/2026

Konecta accelerates outsourcing services efficiency with Salesforce Data 360 and Agentforce

Transparent AI infrastructure: why governance starts with technological architecture

Artificial Intelligence has officially graduated from the "pioneer phase". In 2026, it is no longer enough to prove that AI...

11/05/2026

Konecta recognized at the Randstad Awards 2026 as one of the most attractive companies to work for in Spain

The company has been recognized by Randstad for its ability to attract and retain talent in a context marked by...

07-08/07/2026

The Experience Show 2026

The UK's most prestigious CX & AI strategy forum that gathers 400+ senior decision-makers and 150+ sessions to discuss and...

06/05/2026

Konecta improves its EcoVadis score, reaching Bronze level in 2026

Sustainability performance is becoming a key factor in how companies are evaluated by clients, partners, and stakeholders. Independent assessments help...

Building safer and healthier operations: a structured approach to workplace health and safety

Delivering consistent service quality depends on stable, safe, and resilient operations. For clients and partners, this means working with teams...

17/04/2026

Strengthening sustainable supply chains: Konecta achieves A- in CDP Supplier Engagement Assessment

Reducing emissions across the value chain is becoming a priority for companies looking to meet regulatory requirements, manage risks, and...