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10/09/2026
Konecta é reconhecida como Empresa do Ano 2026 na Europa e na América Latina no setor de serviços de gestão da experiência do cliente (CX)
09-10/09/2026
The 11th Latin American Congress on AI, Technology and Business, Digital America 2026
On September 9 and 10, we will be at América Digital 2026—the Latin American Congress on AI, Technology, and Business—a...
Três elementos essenciais para operações de Agentic IA em tempo real em grande escala
A promessa da "mudança de agente" da IA é real. O que começou por ser uma ferramenta para auxiliar os...
From early pilot to lasting value: 6 critical success factors for AI transformation
AI is rapidly reshaping all sectors. Long-term opportunity from AI is is massive, with Gartner projecting that 40% of enterprise...
3 step guide to scaling Agentic AI in CX
29/07/2026
Konecta doubles down on Egypt as global AI and Digital Innovation Hub
How DAZN humanized digital sales and boosted retention with Konecta
Global sports streaming leader DAZN needed to humanize its digital sales and improve customer retention in Spain. By partnering with...
Elevating El Palacio de Hierro’s collection recovery with Agentic AI
Mexican luxury department store El Palacio de Hierro sought to optimize early-stage debt recovery. By upgrading operations with agentic AI,...
Building a digital employee experience for long-term ROI
Across industries, a familiar pattern is emerging: organizations are fundamentally restructuring, reducing headcount, and accelerating AI adoption in a relentless...
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