10/09/2026

Konecta recognized as Company of the year 2026 in Europe and Latam in the CX management services industry

09-10/09/2026

The 11th Latin American Congress on AI, Technology and Business, Digital America 2026

On September 9 and 10, we will be at América Digital 2026—the Latin American Congress on AI, Technology, and Business—a...

Three essentials for live agentic AI operations at scale

The promise of AI’s "agentic shift" is real. What started as a tool to assist human agents has evolved into...

From early pilot to lasting value: 6 critical success factors for AI transformation

AI is rapidly reshaping all sectors. Long-term opportunity from AI is is massive, with Gartner projecting that 40% of enterprise...

29/07/2026

Konecta doubles down on Egypt as global AI and Digital Innovation Hub

How DAZN humanized digital sales and boosted retention with Konecta

Global sports streaming leader DAZN needed to humanize its digital sales and improve customer retention in Spain. By partnering with...

Elevating El Palacio de Hierro’s collection recovery with Agentic AI

Mexican luxury department store El Palacio de Hierro sought to optimize early-stage debt recovery. By upgrading operations with agentic AI,...

Building a digital employee experience for long-term ROI

Across industries, a familiar pattern is emerging: organizations are fundamentally restructuring, reducing headcount, and accelerating AI adoption in a relentless...