A Konecta lança o Kolibri, a plataforma de IA que transforma os pilotos em resultados reais

18/05/2026

Tornar os contact centers mais sustentáveis: o caminho mais rápido para uma verdadeira redução de carbono, e não apenas compensação

Para qualquer empresa verdadeiramente comprometida com a sustentabilidade, o contact center não deve ser um ponto cego, mas sim uma...

13/05/2026

Konecta and NiCE partner to scale AI-first customer experience through agentic automation

Global Platinum partnership accelerates time-to-value with industry-ready agentic AI and operational scale.

12/05/2026

A Konecta acelera a eficiência dos serviços de outsourcing com o Salesforce Data 360 e o Agentforce

11/05/2026

Infraestrutura de IA transparente: porque a governação começa com a arquitetura tecnológica

A Inteligência Artificial passou oficialmente da “fase pioneira”. Em 2026, já não basta demonstrar que a IA funciona; as organizações...

11/05/2026

Konecta recognized at the Randstad Awards 2026 as one of the most attractive companies to work for in Spain

The company has been recognized by Randstad for its ability to attract and retain talent in a context marked by...

06/05/2026

Konecta improves its EcoVadis score, reaching Bronze level in 2026

Sustainability performance is becoming a key factor in how companies are evaluated by clients, partners, and stakeholders. Independent assessments help...

17/04/2026

Building safer and healthier operations: a structured approach to workplace health and safety

Delivering consistent service quality depends on stable, safe, and resilient operations. For clients and partners, this means working with teams...

17/04/2026

Strengthening sustainable supply chains: Konecta achieves A- in CDP Supplier Engagement Assessment

Reducing emissions across the value chain is becoming a priority for companies looking to meet regulatory requirements, manage risks, and...

16/04/2026

You can’t deliver a five-star customer experience with a one-star employee experience

As consumers, we’ve never had higher expectations. We want fast, frictionless empathetic service from the brands we choose – who...