Kraken selects Konecta to join their newly launched BPO Partner Program

Five key customer management trends in insurance, from Gen AI to non-life

Across the world, the insurance sector is going through a period of profound change, and it’s happening at great speed....

Konecta & Revo: tech partner of choice for ambitious insurtech

Insurtech disruptor REVO wanted a system integrator to design and implement its core insurance system. Konecta’s solution – using GenAI,...

Konecta’s waste collection initiatives in Colombia: Partnerships with Ecobot and Botellas de Amor

At Konecta, we know that waste management is not only an environmental responsibility but also an opportunity to enhance our...

Using uniqueness to improve your customer relations

In today's world, where customer experience (CX) sits at the heart of business strategy, it’s crucial to recognize and understand...

Generative AI for customer experience: how it can boost your business results

In the digital age, customer expectations are evolving at an unprecedented pace. Companies must deliver personalized and seamless experiences across...

Four ways mystery shopping can improve your CX

Most businesses will be familiar with the idea of mystery shopping – after all, banks and other businesses have been...

04/09/2024

Konecta earns Best Place to Work certification in Romania and in Albania for 2024

Konecta ‘s Italian Speaking Market Unit has received two Best Place To Work certifications in 2024 for its operations in...

The Konecta People: let's meet Alejandra Garcia Sposto

Let's meet Alejandra Garcia Sposto, Nearshore and Marketing IBERIA Director of Konecta 

29/07/2024

Konecta Recognized as "Company of the Year 2024 in Latin America" by Frost & Sullivan thanks to its pioneering Customer Experience Outsourcing solutions

Konecta, a global leader in customer experience services and digital solutions, has been awarded the title of "Company of the...