Konecta launches Kolibri, an agentic platform, to speed up enterprise deployment of agentic AI and end “pilot purgatory”

March 31, 2025

Agentic AI journey: your guide to a customer-centric experience

In our last blog, Ready to reimagine customer experience? Agentic AI is here, we unpacked the concept of “agentic AI”...

March 14, 2025

Konecta wins "Best Telemarketing Provider 2024" at Iberdrola's Call Talent Awards

Madrid, March 14, 2025. At the fifth edition of Iberdrola's Telemarketing Awards, held during the Call Talent event, Konecta won...

March 4, 2025

Scaling the Spanish customer experience for Netflix in the US & LATAM

In 2024, Konecta partnered with Netflix to deliver premium Spanish-language customer service across Latin America and the U.S. from its...

February 28, 2025

Talks, a personal space with Ferrnando Garcia, Customer Experience Sr Director at Mercado Libre

Konecta supports all Mercado Libre units (Pago, Envíos, Mediaciones, Marketplace) with high customer experience services via chat, C2C, and email,...

February 14, 2025

Konecta secures €150 million in new funding to accelerate its three-year Katalyst 2028 Plan

February 11, 2025

Konecta and upsource by solutions (STC Group) forge strategic partnership to revolutionize Customer Experience with GenAI-Powered Solutions in Saudi Arabia and the Gulf Region

February 11, 2025

Ready to reimagine CX? Agentic AI is here

Would you like a new way to delight your customers with ever better, more personalized experiences at scale? With a...

January 21, 2025

Konecta reveals an ambitious 3-Year plan to become a GenAI-powered company

January 16, 2025

Ekwateur and Konecta: getting closer to go further

Since 2021, Konecta has been supporting Ekwateur to manage customer relations, using its expertise across employee experience to build loyalty,...