Scalable customer support model for a fashion giant

A global retailer and e-commerce brand asked Konecta to provide multilingual customer support for online and in-person customers. Through its...

Telefónica And Konecta: Providing Connections that Bring People Together

Throughout the Americas, Konecta partners with Telefónica in its mission to provide connections that bring people together. 

10/07/2024

Konecta awarded at the 15th edition of the Platinum Customer Experience Awards

The yearly Platinum Customer Experience Awards gala, granted by Contact Center Hub, and organized by the communication group Peldaño, is...

The Konecta People: let’s meet Monica Todiros

Let's meet Monica Todiros, Global Key Account Manager of Konecta 

26/06/2024

Konecta is proud to have set a science-based target, positioning us in the low-carbon transition.

Konecta is working on a detailed reduction plan that allows us to achieve these objectives with three basic pillars: energy...

The Konecta People: let’s meet Jan Nedelnik

Let’s meet Jan Nedelnik, Czech Republic's General Manager of Konecta 

Boosting diversity at work and building a more inclusive future

In today's globalized economy, diversity and inclusion are no longer optional for businesses. Konecta recognises this reality and positions itself...

30/04/2024

Konecta signs an alliance with Google Cloud that will boost the group's artificial intelligence services and efficiency

The Konecta People: let’s meet Lautaro Pelizza

Let’s meet Lautaro Pelizza, Clients' Regional Director for LATAM of Konecta.