Nossos parceiros

Our strategic partnership with AWS (Select Tier Partner) combines the strength of AWS’s global cloud ecosystem with Konecta’s CX expertise to power AI-driven contact centers, automation, and advanced analytics. Together, we deliver scalable, secure, and innovative solutions that accelerate digital transformation.

Our partnership with Dataorb translates advanced analytics and AI into tangible business value. We leverage their technology to pinpoint specific opportunities for revenue growth and increased customer lifetime value (LTV). By integrating this with Konecta's operational excellence, we deliver clear, repeatable playbooks that turn data-driven insights into accelerated, measurable results.

Together with Five9, a global leader in cloud contact center solutions, we blend Konecta’s global operations with unmatched cloud experience. This partnership delivers agile, AI-driven engagement services that scale easily, enabling clients to achieve efficiency, compliance, and innovation.

Konecta leverages Genesys Cloud CX®, a Gartner-recognized leader, to deliver AI-pluggable, global, and high-compliance solutions. Together, we orchestrate scalable omnichannel experiences that blend human and digital engagement across thousands of agents worldwide.

Konecta partners with GoContact to provide intuitive, cloud-native contact center solutions. The collaboration combines simplicity, agility, and omnichannel intelligence with Konecta’s operational strength, enabling clients across Europe and LATAM to modernize CX with scalable, accessible technology.

Our strategic alliance with Google Cloud integrates advanced AI and cloud technologies into customer management. By combining Google’s innovation with Konecta’s delivery expertise, we accelerate digital transformation and deliver scalable, secure, and future-ready customer experiences worldwide.

By uniting with Kore.ai, Konecta delivers conversational and generative AI solutions that transform customer and employee experiences. Clients gain faster time-to-value, flexibility, and efficiency, while Konecta strengthens its digital portfolio with customizable, no-code AI tools designed to scale globally.

Together with NICE, Konecta delivers AI-powered, cloud-native CX solutions that blend automation, workforce optimization, and analytics. This alliance strengthens our ability to drive efficiency, compliance, and personalization, ensuring clients achieve superior engagement experiences across every channel.

Partnering with Uniphore, we integrate conversational AI, automation, and advanced analytics into customer journeys. This empowers organizations to improve efficiency, quality, and emotional engagement - delivering measurable ROI and next-generation experiences tailored to each industry.