Konecta reveals an ambitious 3-Year plan to become a GenAI-powered company

Generative AI and customer experience: moving beyond the hype to build real impact

New white paper from Konecta demonstrates how to improve customer experience with Generative AI

Konecta recognized as a Leader in Frost Radar™: Customer Experience Management Outsourcing in Europe and Latam, 2025

Konecta named a Leader by Frost & Sullivan for its innovation, AI-driven strategy, and global scaleRecognition reinforces Konecta’s leadership in...

Konecta completes two strategic acquisitions in France and Italy to deliver Autonomous Lead Generation and Conversion

Accelerating the next generation of customer experience with AI Agent platformsStrengthening autonomous digital lead generation and conversion capabilities

Konecta and upsource by solutions (STC Group) forge strategic partnership to revolutionize Customer Experience with GenAI-Powered Solutions in Saudi Arabia and the Gulf Region

Alliance will combine local expertise and global innovation to deliver advanced GenAI-driven customer experience solutions through a hybrid onshore-offshore model. 

Konecta reveals an ambitious 3-Year plan to become a GenAI-powered company

Katalyst 2028: pioneering the future of customer experienceCreation of dedicated digital business unit: Konecta DigitalStrategic expansion into Middle East and...

Prime Minister of Egypt witnesses Signing of MoU between ITIDA and Konecta, Global Leader in Digital and CX AI, to Launch Operations and Establish Headquarters in New Cairo with circa $100 Millions Investment

Establishment of "Konecta Egypt" to serve markets in the Middle East, Africa, Europe, and the Americas from Egypt.Establishment of Generative...

Konecta once again recognized by Frost & Sullivan's customer experience management radar as a leading CX management player in Europe and Latin America

We are delighted that Konecta has reaffirmed its position as a top provider of customer experience management in Frost &...

Uniphore and Konecta join forces to advance AI in customer experience and digital transformation

Partnership is the first to deliver a real solution for scaling generative AI globally. Global Strategic Alliance to deliver industry specific...

Konecta and Google Cloud forge strategic alliance to drive AI-enabled innovation in customer experience

Partnership includes the enhancement of Konecta’s Digital Unit with Google Cloud’s Customer Engagement Suite and Generative AI solutions.500 Konecta engineers...